Claude AI Suffers Widespread Outage: Web UI Down, API Errors Elevated

As of 19:15 UTC on April 28, 2025, Claude AI is experiencing a major service disruption. According to the official status update posted on Reddit via the auto-notification bot, Claude.ai is completely unavailable, and the API is returning elevated error rates.
Incident Details
- Service affected: Claude.ai (web interface) and API for all users.
- Start time: ~19:15 UTC, April 28, 2025.
- Current status: Ongoing — check the official status page for resolution timeline.
- Reporting channel: The subreddit's auto-mod triggered this post within 2 minutes of the status page update.
Where to Track Updates
- Official status page: status.claude.com/incidents/9l93x2ht4s5w
- Community megathread: r/ClaudeAI Performance and Bugs Megathread
Impact on Dev Workflows
If you rely on Claude for code generation, debugging, or AI-assisted development via the API, expect timeouts or 5xx errors. Consider falling back to local models or alternate services until resolution is confirmed. API clients should implement exponential backoff to avoid rate-limit penalties once service resumes.
This appears to be a global incident — no specific region or endpoint has been singled out yet. No ETA for fix has been provided.
📖 Read the full source: r/ClaudeAI
👀 See Also
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