ClawCall: OpenClaw skill for AI phone calls with bridge mode
ClawCall is an OpenClaw skill that gives your agent the ability to make actual phone calls over the phone network. You can tell your agent to "call my dentist and reschedule my appointment," and it will handle the entire process.
How it works
Your agent writes a briefing, hits the ClawCall API, and an AI voice agent dials the number, navigates the phone menu, waits on hold, has the conversation, and returns with a full transcript.
What the skill teaches your agent
- Gather context first: The phone agent only knows what's in the task, so the skill teaches your agent to collect names, dates, reference numbers, and other details before calling.
- Write strong briefings: Instead of vague instructions like "check on my appointment," it prompts for specific details like "Call Dr. Rivera's office, confirm Jordan Lee's appointment for Tuesday March 30 at 2:30 PM, if they need to reschedule Wednesday or Thursday afternoon works."
- Handle failures intelligently: If the receptionist asks for information the agent didn't have, the skill guides your agent to read the transcript, ask you for the missing piece, and call back — framing it as a callback so the phone agent picks up naturally where it left off.
- Suggest bridge mode when appropriate: For calls involving negotiation, identity verification, or real-time decisions, the skill knows to ask for your callback number. The AI handles menus and hold, then patches you in when a human picks up.
- Lead with outcomes: After the call, your agent says "your appointment is confirmed for Tuesday at 2:30" — not a raw transcript dump.
How bridge/handoff works
- You provide your phone number alongside the target number
- AI calls the business, navigates menus, waits on hold
- When a real person picks up, your phone rings
- You answer — you're talking directly to them. AI drops off.
- Either party hanging up ends both sides
- The transcript covers everything up to the handoff. After that, the conversation is private.
Availability
The skill is available on ClawHub at https://clawhub.ai/clawcall-dev/clawcall-dev. There's also a website at clawcall.dev if you want to try it without going through an agent.
The original poster mentions using it for appointments, cancellations, and insurance calls, and asks what other use cases people might automate with this tool.
📖 Read the full source: r/openclaw
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