Building a Slack-based debugging system for non-technical Claude users

A developer on r/ClaudeAI shared their setup for helping non-technical colleagues debug issues when using Claude to build internal dashboards. The system creates a direct communication channel between Claude instances and technical support through Slack.
How the system works
The developer built a local Claude skill called /chat that uses a Python script to poll a designated Slack channel every 7 seconds. Each person using Claude gets local variables configured to access the channel and a unique handle (like jacks-claude, pats-claude, etc.).
When the skill detects a message in the Slack channel, Claude starts a thread and begins a conversation with the developer to help debug the issue. The non-technical users simply run the skill and then ping the Slack channel with their specific handle and a description of their problem.
Use case context
The system was developed to support 4-5 non-technical people at a company who use Claude to develop internal analytics dashboards. They work in a well-structured codebase dedicated to dashboard building, but debugging issues remotely was challenging without screen sharing.
The developer notes that team members are primarily using Claude Code CLI in the terminal. The Slack-based approach allows direct debugging conversations with someone else's Claude instance, avoiding the "game of telephone" that often happens when non-technical users try to describe technical problems.
To use the system, someone would send a message like: "jacks-claude, I understand you are having issue x, have you checked the following..." in the designated Slack channel.
📖 Read the full source: r/ClaudeAI
👀 See Also

AI-Run Store Uses CLI for Shopping Experience
Ultrathink built a store operated entirely by AI agents with no human involvement in design, fulfillment, or marketing. The shopping experience is terminal-first, allowing users to browse, add-to-cart, and checkout via CLI commands.

Browser-based curling game built with Claude Sonnet 4.5 by non-coder
A developer with zero coding experience built a fully playable browser-based curling game using Claude Sonnet 4.5. The game includes physics, scoring, and complete game flow, with Claude handling all code generation, debugging, and refinement based on plain English feedback.

OpenClaw user shares architecture for 43-agent production system
A branding consultancy with 1,000+ clients has been running a 43-agent OpenClaw system in production for months, featuring a layered architecture with specialized agents across command, intelligence, content, tech, and sales functions.

OpenClaw Orchestrator Routing Issues: When Delegation Fails
A developer reports their OpenClaw main orchestrator incorrectly handles requests itself about 40-50% of the time instead of routing to specialist sub-agents, despite using an explicit routing table and delegation rules. The setup includes 7 specialist agents for services like Gmail, Todoist, Notion, and weather.