Voker Launches Agent Analytics Platform with Intent/Correction/Resolution Primitives

Voker.ai, a YC S24 startup, has launched an analytics platform purpose-built for AI agents. The core product is a lightweight SDK (Python & TypeScript) that wraps LLM calls to OpenAI, Anthropic, and Gemini, automatically collecting conversation data and annotating three primitives: Intents, Corrections, and Resolutions.

What It Does

Voker processes LLM calls by automatically classifying user goals (intents), detecting when users correct the agent (corrections), and measuring when the agent resolves the intent (resolutions). It then uses hierarchical text classification (not LLMs for data engineering) to aggregate these into dynamic categories, giving product teams self-service insights without reading individual traces.

Key Details from the Launch

• SDK Integration: Two lines to install: pip install voker and wrapping the LLM provider (e.g., from voker.ai.provider_openai import OpenAI).
• LLM Stack Agnostic: Works with OpenAI, Anthropic, Gemini, Langchain, CrewAI, and Vercel AI SDK.
• Pricing: Free tier — 2,000 events/month (email signup required). Paid plans start at $80/month with a 30-day free trial.
• Data Engineering Philosophy: Voker explicitly avoids using LLMs for core data processing to ensure consistent, reproducible, and accurate statistics. Co-founders note that uploading logs to ChatGPT often yields overfitted or inconsistent insights.

Why It Exists

According to a survey of YC founders, 90%+ said the only way they know agents are failing is via customer complaints. Existing tools fall short: observability (e.g., Langfuse, Langsmith) is good for trace debugging but not accessible to non-engineers; evals test known issues but miss unexpected trends; traditional analytics (PostHog, Mixpanel) aren't built for unstructured conversational data.

Who It's For

Teams running high-volume conversational agents (1k+ chat sessions per month) with complex multi-turn interactions, needing insights that cross-functional teams (PMs, engineers, analysts) can self-serve.